Berry Support landing logoBerry Support

Customer Support Platform for fast-growing ecommerce stores.

Reply to customers across all channels, view order data from Shopify and collaborate with your team to increase customer happiness, turn your customer service into a profit center.

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Berry Support helps to grow your brand with an amazing ecommerce helpdesk.

Enhanced Customer Service

Enhanced Customer Service

Manage all your customer support tickets in one place

Collaborate with Team

Collaborate with Team

Effectively manage support tickets with your team

Integrated with Shopify

Integrated with Shopify

No more manually searching for order details with deep shopify integrations

Automated support

Automated support

Effortlessly automate repetitive messages for faster assistance

Inbox

Multichannel and social inbox under one dashboard.

CRM

Help desk for your whole company.

Shopify

Pull orders from integrated Shopify app.

Live chat

Integrate live chat on your store.

Every features you need to power your customer support.

Manage customer support across every channel with all your team members without the hassle of switching tabs

check iconMultichannel inbox.

check iconFull fledged CRM & Help desk.

We are here to help you manage your store’s customer service

Customer service software designed for Ecommerce stores and DTC brand with all-in-one dashboard.

All features that you need to power your customer support

Support your customer everywhere

Support your customer everywhere

Answer your customers queries on any channel viz Email, SMS, Messenger, WhatsApp, Live Chat, Twitter and many more, wherever your customers are.

Effectively collaborate with your team

Effectively collaborate with your team

Collaborate and communicate with your teammates by leaving private notes assigning or unassigning tickets and more on a single window, providing your customers most seamless experience

Assign Tags to track tickets

Assign Tags to track tickets

Create as many tags as you want and assign it to all important conversations so that you can never forget to answer them back.

Get access to shopify order data

Get access to shopify order data

Get all your customers' order details on your dashboard while communicating with them at your fingertips.

Modify or refund Shopify order instantly

Modify or refund Shopify order instantly

Now you can edit, refund, duplicate, cancel or create a new order for your customer instantly right from your dashboard

Fast reply your customers

Fast reply your customers

Using macros features allow you to create templates for frequently asked queries and also create automated workflows so that you can answer instantly to your customers queries.

Install the fastest growing Shopify app to simplify your customer support

Signup for Free Trail. No Credit Card required. Instant Setup

What deal suit you perfect

Focus only on the meaning, we take care of the design. As soon as the meeting end you can export in one click into your preferred format.

FREE

Upto 100 customer conversations. Additional $10 per 100 customer conversations.

  • Unlimited Agents
  • Teams.
  • SMS, WhatsApp& Email Inbox
  • Facebook, Twitter, Instagram Inbox
  • Live Chat Support
  • Mobile app coming soon

ENTERPRISE

Upto 6000 customer conversations.Additional $6 per 100 customer conversations.

Starting from

249/mo

  • Priority Call & Chat Support
  • API Access
  • Unlimited Agents
  • Teams.
  • SMS, WhatsApp& Email Inbox
  • Facebook, Twitter, Instagram Inbox
  • Live Chat Support
  • Mobile app coming soon
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