Berry SupportCustomer Support Platform for fast-growing ecommerce stores.
Reply to customers across all channels, view order data from Shopify and collaborate with your team to increase customer happiness, turn your customer service into a profit center.
Berry Support helps to grow your brand with an amazing ecommerce helpdesk.
Enhanced Customer Service
Manage all your customer support tickets in one place
Collaborate with Team
Effectively manage support tickets with your team
Integrated with Shopify
No more manually searching for order details with deep shopify integrations
Automated support
Effortlessly automate repetitive messages for faster assistance
Inbox
Multichannel and social inbox under one dashboard.
CRM
Help desk for your whole company.
Shopify
Pull orders from integrated Shopify app.
Live chat
Integrate live chat on your store.
Every features you need to power your customer support.
Manage customer support across every channel with all your team members without the hassle of switching tabs
Multichannel inbox.
Full fledged CRM & Help desk.
We are here to help you manage your store’s customer service
Customer service software designed for Ecommerce stores and DTC brand with all-in-one dashboard.
All features that you need to power your customer support
Support your customer everywhere
Answer your customers queries on any channel viz Email, SMS, Messenger, WhatsApp, Live Chat, Twitter and many more, wherever your customers are.
Effectively collaborate with your team
Collaborate and communicate with your teammates by leaving private notes assigning or unassigning tickets and more on a single window, providing your customers most seamless experience
Assign Tags to track tickets
Create as many tags as you want and assign it to all important conversations so that you can never forget to answer them back.
Get access to shopify order data
Get all your customers' order details on your dashboard while communicating with them at your fingertips.
Modify or refund Shopify order instantly
Now you can edit, refund, duplicate, cancel or create a new order for your customer instantly right from your dashboard
Fast reply your customers
Using macros features allow you to create templates for frequently asked queries and also create automated workflows so that you can answer instantly to your customers queries.
Install the fastest growing Shopify app to simplify your customer support
Signup for Free Trail. No Credit Card required. Instant Setup
What deal suit you perfect
Focus only on the meaning, we take care of the design. As soon as the meeting end you can export in one click into your preferred format.
FREE
Upto 100 customer conversations. Additional $10 per 100 customer conversations.
- Unlimited Agents
- Teams.
- SMS, WhatsApp& Email Inbox
- Facebook, Twitter, Instagram Inbox
- Live Chat Support
- Mobile app coming soon
GROWTH
Upto 500 customer conversations. Additional $8 per 100 customer conversations.
Starting from
39/mo
- Unlimited Agents
- Teams.
- SMS, WhatsApp& Email Inbox
- Facebook, Twitter, Instagram Inbox
- Live Chat Support
- Mobile app coming soon
BUSINESS
Upto 2000 customer conversations. Additional $7 per 100 customer conversations.
Starting from
89/mo
- Priority chat support
- Unlimited Agents
- Teams.
- SMS, WhatsApp& Email Inbox
- Facebook, Twitter, Instagram Inbox
- Live Chat Support
- Mobile app coming soon
ENTERPRISE
Upto 6000 customer conversations.Additional $6 per 100 customer conversations.
Starting from
249/mo
- Priority Call & Chat Support
- API Access
- Unlimited Agents
- Teams.
- SMS, WhatsApp& Email Inbox
- Facebook, Twitter, Instagram Inbox
- Live Chat Support
- Mobile app coming soon